Terms of Service

1. Acceptance of Terms

Welcome to BuzzIQ.ai ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our social media automation platform and related services (the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

2. Description of Service

BuzzIQ.ai is a social media automation platform that allows users to:

• Connect and manage multiple social media accounts
• Create, schedule, and publish content across platforms
• Analyze social media performance and engagement
• Generate AI-powered content and hashtag recommendations
• Access unified analytics and reporting tools

3. User Accounts and Registration

To use our Service, you must:

• Create an account with accurate and complete information
• Be at least 13 years old (or the minimum age in your jurisdiction)
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities that occur under your account

4. Acceptable Use Policy

You agree not to use our Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Post spam, malicious content, or misleading information
• Harass, abuse, or harm other users
• Attempt to gain unauthorized access to our systems
• Use automated tools to access the Service beyond our API
• Violate the terms of service of connected social media platforms
• Engage in any activity that could damage our reputation or Service

5. Social Media Platform Integration

Our Service integrates with third-party social media platforms. You acknowledge that:

• You must comply with each platform's terms of service and community guidelines
• We are not responsible for changes to third-party platform APIs or policies
• Platform integrations may be temporarily unavailable due to technical issues
• You grant us permission to access your connected accounts as necessary to provide our Service
• You can revoke access to connected accounts at any time

6. Content and Intellectual Property

6.1 Your Content

You retain ownership of all content you create or upload to our Service. By using our Service, you grant us a limited, non-exclusive license to:

• Store, process, and transmit your content as necessary to provide our Service
• Display your content within our platform interface
• Publish your content to connected social media platforms as directed by you

6.2 Our Intellectual Property

Our Service, including its design, functionality, and underlying technology, is protected by intellectual property laws. You may not:

• Copy, modify, or create derivative works of our Service
• Reverse engineer or attempt to extract source code
• Use our trademarks or branding without permission

7. Payment and Billing

If you subscribe to a paid plan:

• Fees are charged in advance on a recurring basis
• All fees are non-refundable except as required by law
• We may change pricing with 30 days' notice
• You authorize us to charge your payment method for applicable fees
• Failure to pay may result in suspension or termination of your account

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.

9. Service Availability and Modifications

We strive to provide reliable service, but we cannot guarantee:

• Uninterrupted or error-free operation
• Compatibility with all devices or browsers
• Availability of third-party platform integrations

We reserve the right to modify, suspend, or discontinue our Service at any time with reasonable notice.

10. Termination

Either party may terminate these Terms at any time:

• By you: You may delete your account and stop using our Service
• By us: We may suspend or terminate your account for violation of these Terms
• Upon termination, your right to use the Service ceases immediately
• We will delete your data in accordance with our Privacy Policy

11. Disclaimers and Limitation of Liability

11.1 Disclaimers

Our Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

11.2 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your use of our Service
• Your violation of these Terms
• Your violation of any third-party rights
• Content you post or share through our Service

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes arising from these Terms or your use of our Service will be resolved through binding arbitration, except for claims that may be brought in small claims court.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

• Posting the updated Terms on our website
• Sending you an email notification
• Displaying a notice in our Service

Your continued use of our Service after changes become effective constitutes acceptance of the updated Terms.

15. Contact Information

If you have questions about these Terms, please contact us: