BuzzIQ.ai

1. Introduction

Welcome to BuzzIQ.ai ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media automation platform (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

Name and contact information (email address)
Account credentials for social media platforms
Profile information from connected social media accounts
Content you create or schedule through our platform
Payment information (processed securely through third-party providers)

2.2 Social Media Data

When you connect your social media accounts, we may access:

Basic profile information (name, profile picture, follower count)
Content you've published (posts, images, videos)
Engagement metrics (likes, comments, shares, reach, impressions)
Account analytics and performance data

2.3 Usage Information

We automatically collect information about your use of our Service:

Log data (IP address, browser type, operating system)
Usage patterns and preferences
Device information
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide our Service: Enable social media account management, content scheduling, and analytics
Improve our Service: Analyze usage patterns to enhance functionality and user experience
Communicate with you: Send service updates, support responses, and important notices
Ensure security: Protect against unauthorized access and maintain platform security
Comply with legal obligations: Meet regulatory requirements and respond to legal requests

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Social Media Platforms

We share content and data with connected social media platforms (Facebook, Instagram, Twitter, LinkedIn, Threads) as necessary to provide our services, in accordance with their respective terms of service and privacy policies.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, including:

Cloud hosting providers
Payment processors
Analytics services
Customer support tools

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Secure OAuth 2.0 authentication
Regular security audits and updates
Access controls and monitoring
Secure data centers and infrastructure

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request transfer of your data to another service
Withdrawal of consent: Disconnect social media accounts at any time
Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@buzziq.ai.

8. Third-Party Services

Our Service integrates with third-party social media platforms and services. This Privacy Policy does not apply to these third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with our Service.

Connected Platforms:

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@buzziq.ai

Support: support@buzziq.ai

Website: https://buzziq.ai